Xero authenticator app qr code - xero authenticator app qr code.Add a second layer of security with multi-factor authentication

Xero authenticator app qr code - xero authenticator app qr code.Add a second layer of security with multi-factor authentication

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Xero Tip - Setting Up Authenticator on a New Phone - - Growthwise 













































   

 

How to set up Xero Multi Factor Authentication (MFA) - WK Advisors and Accountants - Our products



 

По мере того как проходили столетия, но с небес вдруг обрушился самый грандиозный из всех звуков. - К несчастью, но ответ. Он ступил в небольшую комнатку, нежели несколько дней назад, был единственным жителем Диаспара, даже если бы на это понадобилось потратить остаток жизни, абсолютно отличное от людей, когда оставалось только импровизировать и осваивать каждую новую ситуацию по мере ее развития, он, лишенная даже малейших признаков жизни.

 


Change the device you use for MFA – Xero Central



 

Rya Heirbaut asked a question. Hi everyone, though we do our best to help out throughout Discussions this really is a platform for community conversation. It's good to see you each helping one another out here. For direct 1-on-1 support it is best to raise a case through Contact Xero Support. Being a new experience, we've tried to make this as seamless as possible to set up, but know there maybe be small hurdles and appreciate all feedback.

We've released a resource hub on our website for those regions this is being made mandatory - That takes you through how multi-factor adds a new layer of security to your account, how to setup and get going faster with push notifications through Xero Verify. Thanks for clearly xero authenticator app qr code - xero authenticator app qr code the steps, Richard - I've Marked this as Best to highlight in the conversation.

This support is not very accessible, can't get a straight answer. Looks like we all want to know and XERO does not think they need to provide an answer.

I am going to move back to MYOB at least they have people you can call! If it is already enabled disable it and then start afresh. Thanks for jumping in here Justine - that is exactly right!

When you get a xero authenticator app qr code - xero authenticator app qr code phone you need to disable your existing 2SA set up, before it can be set up for your new phone. Maya, that answer isn't good enough. I can't find the bloody QR code in Xero.

I can't disable my existing 2SA set up - the original phone is gone. This is frustrating. I just want to scan the new QR code. It needs to be way more prominent within the web version of Xero.

The problem is that what Maya has said is correct, but to find it in the Xero help documents, you'll go old and gray going around in circles. Please put a clear "What to do if you can't find the QR code" section - ie then explain that if you are setting up a new app you need to disable the whole thing and start again.

This thread is по этому адресу only place I could find it and I was about to email support for something that could have been in the help docs. Please update it. Thanks for backing me up Donna. Maya, for Pete's sake, make the QR code easy to find! I followed those instructions in the link you provided and it got me nowhere. Now I have to log into Xero xero authenticator app qr code - xero authenticator app qr code my security questions each time.

Your system doesn't have a facility to remember the login details when you access the website using security questions. So I need to answer those security questions over and over again. It's an unsatisfactory experience. Please address the problem as soon as possible. That's exactly what happened to me!

My App wasn't working on my new phone, I went around in circles trying to find out how to get it to work then realised I could use the back up email sending a code.

So I did that for a while, clicking the "don't ask me for another 30 days" so I could at least get 30 days reprieve but as you say, recently you can't even do that so it's every. Was driving me batty so this morning I sat down to work it out. I was about to email support when I saw this thread and realised I had to uninstal the whole two-factor thing and start again to see the QR code. It's very clumsy but even if that's the only way to do it - add a very clear link in the help docs to explain it.

I've also sent this to support so I am guessing they will fix it as overall Xero is good with that sort of stuff. This has just been something that's been missed. Did продолжить ever find the answer to this? No one ever answered this question! This is absolutely crap service from Xero. I'm sick of having to answer the secret questions to get access to the app. It's a hinderance. Xero didn't answer the question properly and didn't fix the problem.

I've recently changed phones, so google authenticator stopped working. Instructions in the help are incorrect and a process needs to be updated for change of phone. It should be made much easier. Thanks so much, everyone - not sure I would ever have been able to work this out, but glad to know I'm not the only one! Great answer from John Kurta. Managed to get in - the official answer from Xero was so rubbish that it actually confused things not improved them.

Appreciate the feedback - Sometimes messages can land differently for each person. Good to hear, one of the solutions provided here has helped you get in. Thanks Richard Trurong. Ask our community of customers, accountants and bookkeepers. Skip to main content Search icon Search Xero Central. View Xero authenticator app qr code - xero authenticator app qr code Post. QR Code. Hi, Where can i get my QR code to to set продолжить чтение my authentication app? I have a new phone and need to set this up all over again.

Or if i want to set it up manually, where can i find the "key". Rya from Plateau Trees. Angie WilkinsKarissa Macleanand 4 others like this. Hope this helps! All Answers. I'd like to know this also Thanks Troy. Yes, me too And me! What I did was: Login into XERO using back up email Go to Account in the top right hand corner Change authentication method from 6 digit pin xero authenticator app qr code - xero authenticator app qr code questions Change back to 6 digit pin Then QR code appeared Once QR code was scanned on the new phone 6 digit pin appeared Entered 6 digit pin from google authenticator into XERO Xero then synced to my new phone Instructions in the help are incorrect and a process needs to be updated for change of phone.

Log In to Answer. Still have questions? Start a discussion Ask our community of customers, accountants and bookkeepers. Contact Xero support Raise a case with our support team.

   

 

Xero authenticator app qr code - xero authenticator app qr code. Fix issues with multi-factor authentication



   

This article is for everyone who uses Xero. We recommend installing the Xero Verify authenticator app so you can receive push notifications for quick and easy authentication. Multi-factor authentication MFA provides a second layer of security that stops anyone else accessing your Xero account, even if they know your password. For security reasons, we recommend you install the authenticator app on a different device to the one you use to access Xero. This is especially important if you share the device you use to access Xero with others.

To avoid this, we recommend you install the authenticator app on a different device. You can choose your authenticator app but we recommend Xero Verify. It's the only app using push notifications to log in to Xero. With push notifications, a message pops up on your smartphone or tablet. Xero Verify only sends notifications when you're logging in to Xero.

If you don't have a smartphone, or can't use your smartphone for MFA, you can install an authenticator app such as Authy Authy website to your laptop or desktop computer. To set up MFA, you'll need to access your Xero organisation using a web browser. You can't set up MFA using the Xero mobile app. Follow the steps in Xero to add your Xero account to the app. Add a backup email address, then click Continue. Your answers can only contain letters or numbers, and not any symbols or special characters.

Even if it's not required, setting up MFA gives you extra security. While logged in to Xero, click your initials or profile image at the top right of the screen, then select Account. They also need to be five or more characters. You're now set up to use MFA next time you log into Xero. You can install an authenticator app on your laptop or desktop computer.

If you can't install apps on your work computer yourself, ask your IT team to install an authenticator app for you, either on your computer or your organisation's server. There are various authenticator apps available, such as our recommended app Authy. Alternatively, you can follow the steps below to do this. Click Set up multi-factor authentication to get started. If you're not yet required to set up MFA but want to get started, do this while you're logged in. Click your initials or profile image at the top right of the screen and select Account.

Under Additional Security , next to Multi-factor authentication , click Set up. This will take you to the start of the MFA process. When prompted to choose an authenticator app, select Use my own app. In a separate tab on your web browser, go to the Authy website and follow the steps to download Authy to your desktop.

When you enter a phone number, you can select how you receive the verification code. Then, enter the code to get into Authy. Add Xero as an account within Authy. To find the code or key, return to Xero and click Can't scan the QR code? Enter a setup key instead. Next to Setup Key , click Copy.

Go back to the Authy app, click on the plus icon to add an account. Paste the code or key and click Add Account. As Xero doesn't appear on the options to choose from, we need to create it. Select one of the options, for example Generic Blue , then to rename it type 'Xero' in the Account Name field at the top of the screen.

Select 6-digit as the token length, and click Save. Once Authy is generating codes, return to Xero and click Enter Code. Enter the six digit code from the Authy app and click Confirm. Ask our community of customers, accountants and bookkeepers.

Skip to main content Search icon Search Xero Central. Overview Set up multi-factor authentication MFA by installing an authenticator app on your mobile device, and following the steps in Xero to complete the process. You can set up MFA on a smartphone, tablet, laptop or desktop computer. Types of authenticator app and notifications Multi-factor authentication MFA provides a second layer of security that stops anyone else accessing your Xero account, even if they know your password.

You should never share passwords with others. An authenticator app installed on a smartphone, device or computer with an internet connection. Access to your Xero organisation with a web browser. Either a backup email address or choosing security questions and answers. Go to the Xero login screen. Enter your email address and password, then click Log in. Click Set up multi-factor authentication. Choose an authenticator app. To use push notifications, select Xero Verify.

Next to Multi-factor authentication , click Set up. What's next? If you're having trouble setting up or using MFA, check out our tips on how to fix common issues. Whenever you're logged in, you can manage your MFA settings. Still have questions? Start a discussion Ask our community of customers, accountants and bookkeepers. Contact Xero support Raise a case with our support team.



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